Shipping policy

Effective as of July 2026

At Kiki's Way, we're committed to delivering your order quickly, reliably, and with full transparency. This Shipping Policy covers how orders are processed, shipped, tracked, and delivered for purchases made through our website.

At a Glance

  • Free standard shipping on every U.S. order — no minimum spend.
  • Orders are processed within 1–2 business days.
  • Standard delivery takes an estimated 3–7 business days.
  • Total estimated delivery time: 4–9 business days from order date.
  • Tracking information included with every order.
  • All orders ship from our U.S. warehouse in North Las Vegas, Nevada.
  • Our support team is here to help with delays, lost packages, or damaged items.

This policy applies to purchases made through kikisway.com and shipped within the United States.

1. Shipping Coverage

We ship to all addresses within the United States, including Alaska, Hawaii, and U.S. territories.

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

2. Order Fulfillment & Shipping Origin

All Kiki's Way orders are fulfilled and dispatched from our U.S. warehouse located at:

4350 N 5th Street, STE 100
North Las Vegas, NV 89030
United States

3. Processing & Handling Time

Orders are processed within 1–2 business days (Monday through Friday) once payment has been successfully confirmed.

Processing times do not include weekends or U.S. federal holidays. Orders placed after 5:00 PM Pacific Time (PT) will begin processing the following business day.

Once processed, your order will be shipped via one of our trusted delivery partners — including USPS, UPS, FedEx, or DHL — based on your shipping location.

4. Delivery & Transit Time

Standard Shipping: Estimated delivery within 3–7 business days (Monday through Friday).

Total Estimated Delivery Time: Approximately 4–9 business days from the date your order is placed, depending on your location.

Delivery estimates are provided in good faith but may vary due to weather, carrier delays, peak holiday volumes, or other factors beyond our control.

5. Shipping Costs

All orders shipped within the United States qualify for free standard shipping. There is no minimum purchase required.

No additional shipping fees will be applied at checkout unless otherwise noted.

6. Tracking Your Order

Every order comes with shipment tracking. Once your order has been dispatched, you'll receive a shipping confirmation email that includes:

  • Your tracking number
  • A direct link to monitor your shipment's progress

You can also check the status of your order at any time using our Order Tracking Page.

7. Shipping Delays

While we do our best to deliver every order within the estimated window, occasional delays can happen due to:

  • Severe weather conditions
  • High shipping volumes during peak periods
  • Carrier operational delays
  • Other circumstances outside our control

If your order hasn't arrived after the estimated delivery period, please reach out to our support team and we'll be happy to look into it for you.

8. Lost or Damaged Packages

If your shipment is lost in transit or arrives damaged, please contact us as soon as possible at info@kikisway.com.

When reaching out, please include your order number and, where applicable, photographs of the damaged product or packaging.

After reviewing your case, we'll work with you on an appropriate resolution — which may include a replacement shipment or a full refund.

9. Contact Information

Kiki's Way

Nidalla LLC

2930 Claude Dove Drive APT 5

Las Cruces, NM 88011

United States

EIN: 41-4066775

Phone: +1 (575) 313-8870

Email: info@kikisway.com

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (MST)
We respond within 24 hours on business days.