About Kiki's Way

Kiki's Way is an online fashion store for women and men.

We focus on easy, everyday pieces: outerwear, knitwear, dresses, shoes and accessories that are simple to style and comfortable to wear. Good clothing should not have to be priced like a luxury splurge, and it should not feel disposable either. Kiki's Way is our way of closing that gap.

We are not trying to do everything at once. We would rather get a focused collection right than fill the store with products we would not wear ourselves. Every order ships from our U.S. warehouse, with free standard shipping on every U.S. order and a 30-day return window.

We are a small team and we read every email ourselves, not a call center script. If something about your order or a product is not right, let us know and we will help.

Contact Information

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EDT)

We respond within 24 hours on business days.